We are recruiting an Optical Assistant for a full-time, 40-hour per week position based in Royston, offering a salary of up to £28,000 depending on experience. This opportunity is ideal for anyone seeking Optical Assistant jobs in Royston who wants to join a dedicated, supportive local team.
What you'll be doing
- Acting as the friendly face of the practice, delivering outstanding customer service to every visitor
- Helping patients navigate products and services to create an exceptional in-store environment
- Collaborating closely with colleagues to maintain smooth daily operations
- Using IT systems confidently and communicating clearly with customers
- Embracing professional development and feedback to grow within the team
What we're looking for
- Previous optical experience as an Optical Advisor or Dispensing Assistant
- A genuine passion for providing excellent customer service
- Great teamwork and strong personal initiative
- Willingness to try new things and step out of your comfort zone
- Desirable experience includes a background in a fast-paced customer service environment, or basic knowledge of optical and audiology terminology
Salary and benefits
- Salary of up to £28,000 (depending on experience)
- Full Time - 40 hours per week including weekend working
- Performance-related bonus
- Extra paid day off for your birthday
- Confidential employee helpline and wellbeing support
- Outstanding clinical and professional development opportunities
- Enhanced sick pay after a year of service
- Enhanced pay for family leave