We are looking for a proactive customer service professional to join a thriving practice in Poole, offering 41.25 hours per week with weekend requirements and a competitive salary of £8.20 to £12.91 per hour depending on experience. This opportunity provides comprehensive support and training within a friendly, fast-paced environment located in the South West.
What you'll be doing
- Welcoming patients and customers to create an outstanding store environment for everyone
- Using your customer service skills to support the daily running of the practice
- Applying your knowledge of optical and audio products and services to assist patients
- Working collaboratively with a dedicated team committed to high standards of eye and hearing care
What we're looking for
- Previous experience in a fast-paced customer service environment
- Background experience working in an optics or audiology business
- Basic knowledge and experience of optical or audiology terminology
- A proactive, people-focused approach and a friendly manner
Salary and benefits
- £8.20 to £12.91 per hour dependent on experience
- 41.25 hours per week with weekend requirement
- Pension scheme auto-enrolment with employer contributions
- Everyday discount and savings portal
- Employee support service for you and your immediate family
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- An additional paid day off on your birthday
- Enhanced family leave and company sick pay