We are currently supporting a well-established practice with Practice Manager jobs in Leyton, offering candidates a permanent opportunity to lead and develop a dedicated team on Lea Bridge Road.
What you'll be doing
- Assist in managing the daily operations of the branch, ensuring smooth and efficient service for every patient
- Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services
- Deliver outstanding customer service, addressing customer needs with professionalism and empathy
- Assist in staff training, coaching, and performance management across the practice
- Manage stock levels, merchandising, and branch presentation to high professional standards
- Help coordinate local marketing initiatives and promotional campaigns to drive community engagement
- Step in as acting Branch Manager when required, including opening and closing the practice
What we're looking for
- Previous experience in retail or healthcare, ideally within an optical or audiology setting
- A strong background in customer service and sales
- Excellent interpersonal and communication skills with the ability to lead, motivate, and support a team
- Highly organised, reliable, and able to work effectively under pressure
- Basic IT skills and familiarity with point-of-sale systems
Salary and benefits
- Competitive salary and bonus scheme
- Career development opportunities and structured training
- 28 days annual leave including bank holidays (pro-rata)
- Staff discounts on optical and hearing products
- Supportive and inclusive team environment