We are recruiting for permanent Practice Manager jobs based in Oldbury, offering a competitive salary and structured career development. You will split your time between the Bearwood and Oldbury branches, supporting leadership to drive performance and deliver exceptional patient care.
What you'll be doing
- Assist in managing daily branch operations to ensure smooth, efficient service across both sites
- Motivate and support the team to hit sales targets for optical and hearing products
- Deliver outstanding customer service with professionalism and empathy
- Help with staff training, coaching, and performance management
- Manage stock levels, merchandising, and presentation standards
- Coordinate local marketing initiatives and promotional campaigns
- Step in as acting manager when required, including opening and closing the branch
What we're looking for
- Previous experience in a retail or healthcare environment, ideally within optics or audiology
- A strong background in customer service and sales
- Excellent interpersonal and communication skills
- Proven ability to lead, motivate, and support a team
- Strong organisation and reliability under pressure
- Basic IT skills and familiarity with point-of-sale systems
Salary and benefits
- Competitive salary and bonus scheme
- 28 days annual leave including bank holidays (pro-rata)
- Staff discounts on optical and hearing products
- Structured training and career development opportunities
- Supportive and inclusive team environment