Are you looking for Practice Manager jobs in Southampton that let you lead a dedicated team and deliver exceptional patient care? We are recruiting for a permanent, full-time position based in Hythe, offering a competitive salary and bonus scheme alongside structured career development.
What you'll be doing
- Assist in managing the daily operations of the branch, ensuring a smooth and efficient service for every visitor
- Support and motivate the team to achieve individual and branch sales targets for optical and hearing products and services
- Deliver outstanding customer service, addressing patient and customer needs with professionalism and empathy
- Assist in staff training, coaching, and performance management across the team
- Manage stock levels, merchandising, and branch presentation to high professional standards
- Help coordinate local marketing initiatives and promotional campaigns to grow the practice
- Step in as acting Branch Manager when required, including opening and closing the branch
What we're looking for
- Previous experience in retail or healthcare, ideally within an optical or audiology setting
- A strong background in customer service and sales
- Excellent interpersonal and communication skills
- The ability to lead, motivate, and support a team effectively
- Organised, reliable, and able to work under pressure
- Basic IT skills and familiarity with point-of-sale systems
Salary and benefits
- Competitive salary and bonus scheme
- 28 days annual leave including bank holidays (pro-rata)
- Career development opportunities and structured training
- Staff discounts on optical and hearing products
- Supportive and inclusive team environment