We are looking for a customer-focused team member to take on 15.5 hours per week on a temporary, fixed-term contract as an Optical Assistant in Bristol, offering a great opportunity to gain hands-on experience in community eye care.
What you'll be doing
- Welcoming customers to the practice, managing appointments, and booking eye examinations with care and professionalism
- Dispensing spectacles by guiding patients through frame selection, taking precise measurements, and recommending suitable lenses and coatings
- Conducting pre-screening tests including autorefraction, tonometry, and visual fields using modern diagnostic equipment
- Adjusting, repairing, and dispensing frames to ensure a comfortable and accurate fit for every customer
- Handling general enquiries over the phone and in person while maintaining high standards of presentation across the sales floor
What we're looking for
- Previous experience in a customer service, retail, or optical environment is desirable, though a natural passion for helping people is most important
- Excellent communication and listening skills, with the ability to explain technical options clearly and simply to patients
- Strong attention to detail and confidence working with numbers and measurements
- A reliable and adaptable team player who thrives in a busy, people-facing environment
Salary and benefits
- 15.5 hours per week
- Temporary, fixed-term contract
- Comprehensive training provided to support you throughout your contract
- Staff discount on eye care products and eyewear