An experienced Practice Manager is needed to lead a well-established Middlesbrough practice on a permanent basis, working 38.75 hours per week with a competitive salary aligned with experience. This is a rewarding leadership opportunity based in North Yorkshire for a hands-on professional ready to guide a talented team and deliver exceptional patient care.
What you'll be doing
- Leading, coaching and developing the in-store team to achieve business targets and deliver high standards of customer service
- Overseeing daily practice operations, including rota management, compliance, and stock control
- Driving sales performance through effective commercial awareness and community engagement
- Resolving customer queries professionally and maintaining a welcoming, efficient environment for patients
What we're looking for
- Proven experience in retail management, healthcare management, or a similar leadership role within optics
- Strong commercial acumen with a track record of meeting and exceeding targets
- Excellent communication skills and the ability to motivate a diverse team
- A customer-first mindset and a passion for delivering clinical excellence
Salary and benefits
- Permanent contract
- 38.75 hours per week
- Competitive salary package aligned with experience