We are currently recruiting for a customer-focused team member to take on 15.5 hours per week on a fixed-term contract for an Optical Assistant role based in Kinnaird Park, offering a competitive hourly rate and staff discounts. This is a practical, hands-on position helping patients find the right frames and lenses in a busy practice.
What you'll be doing
- Greet patients as they arrive at the practice and manage appointment schedules
- Guide customers through frame selection, taking measurements and advising on lens options
- Handle pre-screening tests and assist with contact lens trials
- Adjust, repair and dispense spectacles to ensure a comfortable fit
- Answer phone and email enquiries, booking appointments and processing payments
- Maintain a clean, well-stocked and organised practice environment
What we're looking for
- Previous experience in retail, customer service or a healthcare environment is an advantage, though full training is provided
- Strong communication skills and a friendly, approachable manner
- Confidence working with computers and handling transactions
- Attention to detail when taking measurements and managing records
- A flexible attitude towards working hours and team support
Salary and benefits
- 15.5 hours per week
- Temporary / fixed-term contract
- Competitive hourly rate
- Staff discount on products and services
- Opportunities for ongoing training and professional development within the optical sector