We are looking for a dedicated team member to fill one of the newest Optical Assistant jobs available in Newbury, offering a permanent contract working 35 hours per week. This is an exciting opportunity to join a busy practice in Berkshire, where you will deliver exceptional customer service and help patients find the right frames and lenses.
What you'll be doing
- Welcoming patients into the practice and managing appointments
- Dispensing spectacles to a high standard, adjusting and repairing frames to fit comfortably
- Conducting pre-screening tests including OCT scans, visual fields, and tonometry
- Advising patients on lens options, coatings, and prescription sunglasses tailored to their needs
- Handling general administrative tasks, phone enquiries, and till transactions to keep the practice running smoothly
What we're looking for
- Previous experience working within an optical practice or a customer-facing retail environment
- Excellent communication skills with a friendly, approachable manner
- Strong attention to detail and accuracy when taking measurements and processing orders
- A collaborative team player who is comfortable working in a fast-paced environment
- Willingness to learn about new products, technology, and clinical procedures
Salary and benefits
- Permanent contract working 35 hours per week
- Competitive salary based on experience
- Comprehensive training and opportunities for career progression within the practice
- Staff discounts on eyewear and eye care products
- Workplace pension scheme