We are currently recruiting for Optical Assistant jobs in Birmingham, offering a fixed-term contract of 31 hours per week. This is a great opportunity to develop your customer service skills within a busy, community-focused practice in the heart of the West Midlands.
What you'll be doing
- Providing a warm, professional welcome to every customer who visits the practice
- Dispensing spectacles and helping patients choose frames that suit their prescription and personal style
- Undertaking pre-screening duties, including taking visual fields and capturing OCT scans
- Adjusting, repairing, and fitting glasses to ensure a comfortable and accurate fit
- Booking appointments and managing customer enquiries by phone, email, and in person
- Maintaining high standards of merchandising and cleanliness across the shop floor
What we're looking for
- Previous experience in a customer-facing retail, healthcare, or administrative environment is helpful, though full training is provided
- Excellent communication skills and a natural flair for helping people
- Strong attention to detail and confidence working with numbers and technology
- A flexible approach to working hours to support the wider team
Salary and benefits
- Temporary / Fixed Term Contract
- 31 hours per week
- Competitive hourly rate or salary dependent on experience
- Ongoing training and career development support within a supportive team environment