Optical Assistant
at Ultralase
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in a practice like Ultralase in Nottingham serves as the primary point of contact for patients. Daily duties involve greeting individuals, managing appointment schedules, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. This role also includes supporting patients with frame selection, performing minor frame adjustments and repairs, and processing patient orders accurately. Maintaining the cleanliness and organisation of the practice floor is also a key responsibility. The Optical Assistant is integral to the patient journey and contributes significantly to the efficient operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career within a resilient sector with consistent demand across the UK. Opportunities for professional development are significant; many individuals progress to become qualified dispensing opticians through pathways like the FBDO qualification, or move into specialised contact lens roles or practice management. Comprehensive training programmes are typically available, encompassing on-the-job learning and potentially leading to formal NVQ qualifications or manufacturer-specific training. A role like this in Nottingham offers genuine long-term prospects and a clear career trajectory without necessarily requiring a university degree, providing an accessible entry point into the optical profession.
Requirements
To excel as an Optical Assistant in an optical practice environment similar to Ultralase, a background in retail or customer service can be beneficial, though not always essential as full training is often provided. Essential skills include strong communication abilities, meticulous attention to detail, basic numeracy, and a comfort level with technology. Personal attributes such as reliability, a proactive approach to learning, a professional appearance, and the capacity to work collaboratively within a team are highly valued. While not always mandatory, qualifications such as GCSEs in Maths and English, or an NVQ Level 2/3 in Optical Care, can be advantageous. This role requires comfort with standing for extended periods.