Practice Manager / Assistant Manager
at Thomsons Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Thomsons Opticians, the Assistant Manager plays a crucial role in supporting daily operations and team leadership. This position involves overseeing the smooth running of the practice floor, ensuring exceptional patient care, and managing team activities. Key duties include assisting the Practice Manager with administrative tasks, supervising and motivating the optical advisors and reception team, and acting as the primary point of contact for patient queries and resolving any escalations. The role also contributes to maintaining accurate stock levels, processing orders, and deputising in the Practice Manager's absence. This role bridges the gap between front-line staff and senior management, fostering effective communication and operational efficiency within the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway for career progression within optical practice management. A position of this nature provides significant opportunities for developing leadership, commercial acumen, and operational management skills. You would gain valuable experience in contributing to key practice decisions and understanding the factors that influence business performance. The role also offers a chance to shape team development and enhance the patient experience. Furthermore, working in Fylde provides a pleasant coastal location, potentially contributing to a favourable work-life balance away from larger urban centres.