Practice Manager / Assistant Manager
at Thompson Opticians (Walker)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager role in an optical practice environment similar to Thompson Opticians (Walker) in Newcastle upon Tyne typically involves supporting the Practice Manager with the day-to-day running of the business. This includes supervising and motivating the front-line team, ensuring a smooth patient journey, and handling any patient queries or escalations that arise. Key duties also encompass assisting with stock management and ordering processes, deputising in the Practice Manager's absence, and contributing to the ongoing training and development of staff. This position acts as a crucial link between the patient-facing team and senior operational oversight.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical management, potentially leading to a Practice Manager position and beyond. You would gain valuable experience in leadership, commercial awareness, and operational decision-making, enhancing your professional skillset. A role of this nature often provides a significant level of responsibility, allowing for direct involvement in the practice's performance and development. Furthermore, working in Newcastle upon Tyne provides access to a vibrant city with a good work-life balance, offering a wide range of cultural and recreational opportunities.