Optical Assistant
at The Family Opticians (Bishop's Stortford)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to The Family Opticians (Bishop's Stortford), an Optical Assistant is the initial point of contact for patients. This role is central to the practice's smooth operation. Daily duties involve greeting patients, managing appointment schedules, and performing essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. Assistants also provide crucial support during frame selection, carry out minor frame adjustments and repairs, and manage order processing. Maintaining the presentation and organisation of the practice floor is another key responsibility, ensuring a welcoming and efficient space for everyone.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career within a resilient sector. Opportunities for professional development are often available, including on-the-job training and the chance to work towards qualifications like an NVQ in Optical Care. There may be pathways to further training for roles such as a dispensing optician or practice manager. The location in East Hertfordshire offers a pleasant working environment. This is a role where genuine long-term career prospects exist, accessible without requiring a university degree, providing a solid foundation for future growth within the optical industry.