Practice Manager / Assistant Manager
at The Eye Academy (Ferndown) (Underwood Eyecare) HG
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager role in an optical practice environment similar to The Eye Academy (Ferndown) (Underwood Eyecare) HG supports the Practice Manager in the day-to-day running of the business. This position involves supervising the optical floor team, ensuring smooth patient journeys and service delivery. Key duties include addressing patient queries, managing escalations effectively, and assisting with stock control and ordering processes. The role also requires deputising for the Practice Manager during their absence, maintaining operational continuity. Furthermore, contributing to the training and professional development of team members is essential. This position acts as a vital link between the front-line staff and senior leadership, fostering effective communication and operational alignment within the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical management, potentially leading to a Practice Manager position and further opportunities. You would gain valuable experience in leadership, commercial awareness, and operational management, enhancing your professional skillset. This position often involves a significant level of responsibility, with opportunities to contribute to key business decisions and influence practice performance. Working in Dorset also offers lifestyle advantages, with access to a desirable working and living environment. These factors combine to make a role in this area a professionally and personally rewarding prospect.