Optical Assistant
at Temple Ltd
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant at a practice like Temple Ltd in Greenwich serves as the primary point of contact for patients, ensuring a welcoming and efficient experience. Day-to-day duties involve managing appointment schedules, greeting visitors, and performing essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. This role also includes supporting patients with frame selection, undertaking basic frame adjustments and repairs, and processing spectacle orders. Maintaining the tidiness and organisation of the practice floor is also a key responsibility. The Optical Assistant is integral to the smooth operation of the practice, facilitating a seamless patient journey from arrival to departure.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often extensive, ranging from on-the-job training to formal qualifications like NVQs in Optical Care. Progression routes can lead to roles such as a Dispensing Optician, contact lens practitioner, or practice manager. The optical industry provides consistent demand for services across the UK. Working in Greenwich offers the lifestyle benefits of a vibrant London area with good transport links. This type of position provides a genuine long-term career prospect, accessible without a university degree, allowing individuals to build a fulfilling career through dedication and skill development.
Requirements
To excel as an Optical Assistant in a practice similar to Temple Ltd in Greenwich, a strong commitment to customer service is key. Previous experience in retail or client-facing roles is advantageous, though not always essential as comprehensive training is often provided. Essential skills include clear communication, meticulous attention to detail, basic numeracy, and a comfort with using digital appointment systems and equipment. Personal attributes such as reliability, a proactive approach to learning, and a professional demeanour are highly valued. While formal qualifications are not always mandatory, GCSEs in Maths and English and an NVQ Level 2 or 3 in Optical Care can be beneficial. The role requires the ability to stand for extended periods.