Practice Manager / Assistant Manager
at Specsavers Opticians (Barnard Castle)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Specsavers Opticians (Barnard Castle), an Assistant Manager typically supports the Practice Manager in the smooth day-to-day operation of the business. This involves overseeing the patient journey, from initial contact through to dispensing and aftercare. A key aspect of the role is supervising and motivating the front-line team, ensuring high standards of customer service and professional conduct are maintained. The Assistant Manager often acts as the first point of contact for patient queries or concerns, escalating issues when necessary. Responsibilities may also extend to stock management, including ordering and maintaining appropriate inventory levels. This position serves to bridge the gap between the patient-facing team and the strategic direction of the practice, ensuring operational efficiency.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career development within optical retail. Opportunities for progression to Practice Manager and beyond are often available for those who demonstrate capability and commitment. The role provides extensive experience in leadership, commercial awareness, and operational management, building a strong foundation for future career advancement. It allows for significant involvement in the day-to-day decision-making that impacts practice performance and patient care. Furthermore, working in County Durham provides access to a pleasant working environment and community, balancing professional responsibilities with lifestyle considerations.