Practice Manager / Assistant Manager
at Specs Direct (Lozells) (HO)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Specs Direct (Lozells) (HO) in Birmingham, an Assistant Manager typically supports the Practice Manager in overseeing daily operations. Key responsibilities could include supervising the floor team, ensuring excellent patient service, and managing patient queries or escalations. The role may also involve assisting with stock management, including ordering and maintaining inventory levels. When the Practice Manager is absent, the Assistant Manager deputises, ensuring continuity of service. This position serves as a crucial link between the front-line staff and senior management, contributing to team training and development initiatives.
What working in a role like this could offer you
What working in a role like this could offer is a clear pathway for career progression within optical retail, potentially leading to Practice Manager positions and further advancement. Such a role provides opportunities to develop leadership, commercial acumen, and operational management skills. It involves significant responsibility, with input into decision-making and contributing to the practice's overall performance. For those based in Birmingham, the role offers the chance to work within a vibrant urban centre, balancing professional responsibilities with access to the city's amenities and transport links.