Optical Assistant
at Shewans Opticians (Owl Optical)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Shewans Opticians (Owl Optical) in County Durham, an Optical Assistant is fundamental to patient experience and operational efficiency. Daily tasks could involve greeting patients warmly upon arrival, managing the appointment diary, and conducting essential pre-screening tests. These might include autorefraction, tonometry, and visual field assessments, providing valuable data for the optometrist. You would also assist patients with frame selection, offer advice on lens options, and perform minor frame adjustments and repairs. Processing new orders and ensuring the practice environment is tidy and well-presented are also key responsibilities. The optical assistant acts as the initial point of contact, playing a central part in the smooth operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often significant, with potential pathways to become a qualified Dispensing Optician through courses such as the FBDO qualification. Other avenues may include specialising in contact lens care or progressing into practice management. Continuous on-the-job learning, manufacturer-led training, and the chance to gain formal qualifications like NVQs are common. The optical industry offers consistent demand, providing job security. Furthermore, a role in County Durham could offer a favourable work-life balance, and it represents a genuine career with long-term prospects accessible without a university degree.