Practice Manager / Assistant Manager
at Shewans Opticians (Owl Optical)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager in an optical practice environment similar to Shewans Opticians (Owl Optical) would support the Practice Manager in overseeing day-to-day operations. This role involves guiding and supervising the front-line team, ensuring a high standard of patient care and service delivery. Responsibilities could extend to managing patient queries and resolving escalated issues, contributing to effective stock management and ordering processes. The Assistant Manager also deputises for the Practice Manager during absences, maintaining continuity. This position acts as a key link between the patient-facing team and practice leadership, fostering a collaborative and efficient working atmosphere. Developing team members through training and support is also a common aspect of this role.
What working in a role like this could offer you
What working in a role like this could offer you is a clear path for career progression within optical practice management. A position like this can provide extensive opportunities for developing leadership, commercial acumen, and operational management skills. You would gain valuable experience in decision-making and contribute directly to the performance and success of the practice. The location in County Durham offers a balance between professional engagement and a pleasant lifestyle, with access to local amenities and community life. Such roles typically foster professional growth and provide a broad overview of practice operations.