Practice Manager / Assistant Manager
at Scrivens (Sutton Coldfield)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager in an optical practice environment similar to Scrivens (Sutton Coldfield) plays a crucial role in supporting the Practice Manager and overseeing daily operations. This position involves supervising the front-line team, ensuring excellent patient care, and handling escalated queries. Key duties include assisting with stock management and ordering, and deputising for the Practice Manager during absences. The role is fundamental in bridging the gap between the day-to-day activities of the patient-facing team and the strategic direction set by senior management. It also contributes to the ongoing training and professional development of staff, fostering a cohesive and skilled team.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within the optical sector, potentially leading to Practice Manager positions and further leadership opportunities. You would gain valuable experience in leadership, commercial acumen, and operational management, enhancing your professional skillset. This role provides significant responsibility, involving input into decision-making and contributing directly to the practice's performance. For those based in or looking to work in Birmingham, it offers the chance to contribute to a community-focused optical service, balancing professional growth with the lifestyle advantages of a major UK city.