Optical Assistant
at Scrivens (Shaw)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in an optical practice environment similar to Scrivens (Shaw) in Oldham would be a key member of the team, serving as the primary point of contact for patients. Daily tasks would encompass managing appointment schedules, greeting visitors warmly, and conducting essential pre sight tests such as autorefraction, tonometry, and visual field assessments. This role also involves providing support with frame selection, performing minor spectacle adjustments and repairs, and processing customer orders efficiently. Maintaining the presentation and organisation of the practice floor is also a significant responsibility, ensuring a welcoming and professional atmosphere for all.
This position is central to the smooth operation of the practice, directly impacting patient experience and satisfaction through attentive service and efficient task management.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often available, including on-the-job training and the potential to pursue formal qualifications such as NVQ Level 2 or 3 in Optical Care. Some individuals may progress towards becoming a fully qualified dispensing optician, explore contact lens specialisms, or move into practice management. This type of role provides a solid foundation, offering genuine long-term prospects without the necessity of a university degree. The location in Oldham also presents lifestyle considerations. Further training may be provided by optical product manufacturers, enhancing your skillset and career versatility.
Requirements
To thrive as an Optical Assistant in a practice like Scrivens (Shaw) in Oldham, a strong commitment to customer service and a keen eye for detail are important. While previous retail or optical experience is beneficial, many practices offer comprehensive training, making this an accessible entry point. Essential skills include clear communication, basic numeracy, and a comfort with using technology for administrative tasks. Personal attributes such as reliability, a proactive approach to learning, and the ability to work collaboratively within a team are highly valued.
Candidates with GCSEs in Maths and English, or relevant vocational qualifications like an NVQ Level 2 or 3 in Optical Care, may find these advantageous. The role typically requires comfort with standing for extended periods throughout the working day.