Optical Assistant
at Scrivens (Corporation St)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical assistant role within a practice environment similar to Scrivens (Corporation St) in Birmingham, the day-to-day focus is on providing exceptional patient care and supporting the smooth operation of the practice. Responsibilities could include greeting patients warmly, managing appointment schedules efficiently, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. You might also assist patients with frame selection, perform minor frame adjustments and repairs, and process customer orders. Maintaining the presentation and tidiness of the practice floor is also key. This role is central to the patient journey, acting as the initial point of contact and contributing significantly to the overall patient experience and practice efficiency.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are significant, with potential pathways to become a fully qualified Dispensing Optician through recognised courses like the FBDO, or to move into specialised areas like contact lens fitting or practice management. On-the-job training is a cornerstone, often supplemented by formal qualifications such as NVQ programmes and manufacturer-specific training. Working in a city like Birmingham provides access to a diverse patient base and a vibrant urban lifestyle. This type of position offers a genuine career progression route, accessible without a university degree, leading to long-term prospects in the optical industry.