Practice Manager / Assistant Manager
at Scrivens (Burslem)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager in an optical practice environment similar to Scrivens (Burslem) supports the Practice Manager with the day-to-day running of the business. Key responsibilities would encompass supervising the front-line team, addressing patient queries and resolving issues, and assisting with stock control and ordering. This position acts as a crucial link between the operational team and senior management, ensuring smooth communication and execution of company policies. The role may also involve deputising for the Practice Manager during absences and contributing to the ongoing training and professional development of colleagues. A core function is fostering a positive and efficient patient journey from initial contact through to dispensing and aftercare.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within the optical sector, potentially leading to Practice Manager roles and further opportunities. Significant skill development is a key aspect, encompassing leadership, commercial acumen, and operational management. This position provides valuable experience in supporting business decisions and contributing to practice performance. Furthermore, undertaking such a role in Stoke-on-Trent offers the benefits of living and working in a city with a rich industrial heritage, good transport links, and a developing cultural scene. A role like this could provide a fulfilling professional and personal balance.