Practice Manager / Assistant Manager
at Scrivens (Bow)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An opportunity may exist for an Assistant Manager to support the day-to-day operations within an optical practice environment similar to Scrivens (Bow) in Tower Hamlets. This role typically involves assisting the Practice Manager with various operational tasks, including overseeing the sales floor team and ensuring high standards of customer service. Key responsibilities may include handling patient queries and resolving any escalations that arise. The position often requires supporting with stock management and the ordering of optical products. A significant aspect of the role involves deputising for the Practice Manager during their absence, ensuring continuity of service. Furthermore, the Assistant Manager often plays a part in the training and professional development of the wider team, bridging the gap between front-line staff and senior management.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical retail, potentially leading to a Practice Manager position and further opportunities within a larger organisation. You would gain valuable experience in leadership, commercial awareness, and operational management. The role provides a significant level of responsibility, including involvement in decision-making processes that impact practice performance and patient care. Working in Tower Hamlets offers the advantages of being part of a diverse and vibrant community. This type of position allows for the development of a broad skill set, preparing you for future challenges in optical practice management.