Optical Assistant
at Robert Frith Optometrists (Twickenham)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in an optical practice environment similar to Robert Frith Optometrists (Twickenham) acts as the primary point of contact for patients. Day-to-day duties involve managing appointment schedules, greeting patients warmly, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. You would also assist patients with frame selection, perform minor frame adjustments and repairs, and process customer orders efficiently. Maintaining the presentation and tidiness of the practice floor is key to ensuring a positive patient experience. This role is central to the seamless operation of the practice, directly impacting patient satisfaction and the overall efficiency of the clinical and retail areas.
What working in a role like this could offer you
What working in a role like this could offer you is significant scope for career progression within the optical sector. Pathways may include undertaking further study to become a fully qualified Dispensing Optician through the FBDO qualification, moving into specialist contact lens roles, or developing into practice management. Training and development are usually comprehensive, encompassing on-the-job learning, support for NVQ qualifications, and specific product training from manufacturers. The optical industry offers notable stability due to consistent demand for eye care services across the UK. Furthermore, working in an area like Richmond upon Thames provides a pleasant environment, and this role offers a viable career entry point without requiring a university degree, with genuine long-term prospects for growth and development.