Optical Assistant
at Phillips Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An optical assistant in a practice like Phillips Opticians in Caerphilly is a key support role. Daily duties would involve welcoming patients, managing appointment schedules, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field tests. You might also assist patients with choosing frames, perform minor spectacle adjustments and repairs, and manage order processing. Maintaining the visual presentation of the practice floor is also a common responsibility. This role is central to the patient journey, serving as the initial point of contact and contributing significantly to the efficient operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are common, including on-the-job training and the potential to pursue formal qualifications like NVQ Level 2 or 3 in Optical Care. Many optical assistants progress to become fully qualified dispensing opticians through courses like the FBDO, or move into specialist roles or practice management. The optical industry generally offers consistent demand, providing job security. Furthermore, a role in an area like Caerphilly can offer a good work-life balance, with genuine prospects for long-term career growth without necessarily requiring a university degree.