Practice Manager / Assistant Manager
at Phillips Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An opportunity may exist for an Assistant Manager to support the smooth day-to-day running of an optical practice environment similar to Phillips Opticians in Caerphilly. This role involves assisting the Practice Manager with operational oversight, including supervising the front-line team and ensuring a high standard of patient care. Responsibilities could include addressing patient queries and resolving escalations, contributing to effective stock management and ordering processes, and stepping in to cover the Practice Manager when they are absent. The role also plays a part in fostering team development and training, acting as a crucial link between the patient-facing staff and senior management, ensuring efficient practice workflows and a positive patient experience.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical practice management. It provides a chance to develop valuable leadership, commercial acumen, and operational management skills. An Assistant Manager role typically involves significant responsibility, with opportunities to contribute to practice decision-making and performance strategies. For those based in Caerphilly, such a position could offer a stable and professionally fulfilling role within a community setting. The experience gained is often transferable and can lead to further opportunities within the optical sector.