Optical Assistant
at Optical Revolution (HO)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in an optical practice environment similar to Optical Revolution (HO) in Norwich acts as the primary point of contact for patients. Daily duties involve welcoming patients, scheduling appointments, and managing the practice flow. Responsibilities often include conducting pre-screening tests such as autorefraction, tonometry, and visual field assessments. The role also involves supporting patients with frame selection, performing basic frame adjustments and minor repairs, and processing patient orders. Maintaining the presentation and organisation of the practice floor is also a key aspect. This role is central to the efficient operation of the practice and ensures a positive patient experience from arrival to departure.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional growth are significant; many individuals progress into roles such as a dispensing optician through further training, specialise in contact lens care, or move into practice management. Comprehensive training, both on-the-job and through formal qualifications like NVQs, is commonly available. The optical industry benefits from consistent demand across the UK. Furthermore, a role in Norwich provides access to a city lifestyle with good transport links. This is a career that people can enter without a university degree, offering genuine long-term prospects and development.