Practice Manager / Assistant Manager
at Optical Express (Norwich)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager in an optical practice environment similar to Optical Express (Norwich) plays a crucial part in daily operations. This role typically involves supporting the Practice Manager with the smooth running of the business, overseeing the performance of the floor team, and ensuring a high standard of patient care. Key responsibilities could include managing patient queries and resolving any escalations effectively. The role also contributes to essential functions such as stock management and ordering, and deputising for the Practice Manager during their absence. By bridging the gap between frontline staff and senior management, the Assistant Manager helps to align team efforts with business objectives and supports ongoing training and development initiatives.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway for career progression within optical retail, potentially leading to Practice Manager positions and further leadership opportunities. You would gain valuable experience in leadership, commercial awareness, and operational management, contributing directly to the success of the practice. The role provides a level of responsibility and involvement in decision-making that can be very fulfilling. Furthermore, a location in Norwich offers a good balance of professional activity and lifestyle, with a vibrant city centre and accessible amenities for daily living.