Optical Assistant
at Optical Express (London White City Westfield)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in an optical practice environment similar to Optical Express (London White City Westfield) plays a crucial role in patient care and daily operations. This position involves being the primary point of contact for patients, managing appointment schedules, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual fields. You would also assist patients with frame selection, perform basic frame adjustments and repairs, and process customer orders. Maintaining the presentation and organisation of the practice floor is also a key responsibility. This role is central to ensuring a smooth and positive patient journey from start to finish.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career within a resilient sector. Opportunities for professional development are often extensive, with pathways to become a fully qualified dispensing optician (FBDO), specialise in contact lenses, or move into practice management. Comprehensive on-the-job training is standard, alongside potential support for NVQ qualifications and manufacturer-specific product training. A role in optical services can provide a good work-life balance, particularly within the vibrant Hammersmith and Fulham area. This type of position offers genuine long-term prospects without the necessity of a university degree.