Optical Assistant
at Optical Express (Leicester)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In a practice environment similar to Optical Express (Leicester), an Optical Assistant is integral to patient care and daily operations. This role involves welcoming patients, managing appointment schedules, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. Assistants also support patients with frame selection, perform minor frame adjustments and repairs, and process customer orders efficiently. Maintaining the presentation and organisation of the practice floor is also a key responsibility. The Optical Assistant serves as the initial point of contact for individuals visiting the practice, playing a crucial part in ensuring a seamless patient journey and the overall smooth functioning of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within the resilient optical sector, which consistently experiences UK demand. There are clear pathways for career progression, potentially leading to training as a dispensing optician (FBDO), specialising in contact lenses, or moving into practice management. Continuous learning is a significant advantage, with opportunities for on-the-job training, achieving NVQ qualifications, and attending manufacturer-specific training sessions. A role like this in Leicester provides genuine long-term prospects, accessible without requiring a university degree, and offers the stability associated with essential healthcare services.