Optical Assistant
at Optical Express (Birmingham Corporations Street)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant in a practice environment similar to Optical Express (Birmingham Corporations Street) acts as a key support to the clinical and retail teams. Day-to-day duties typically involve welcoming patients, managing the appointment diary, and conducting essential pre-screening tests. These may include autorefraction, tonometry, and visual field assessments. The role also encompasses assisting patients with frame selection, performing minor frame adjustments and repairs, and processing customer orders accurately. Maintaining the presentation and organisation of the practice floor is also a vital aspect. This position serves as the initial point of contact for many patients, contributing significantly to the efficient operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. Opportunities for professional development are often available, with potential pathways to become a qualified Dispensing Optician through further study or to take on roles in contact lens specialisms or practice management. Comprehensive on-the-job training, alongside formal qualifications like NVQs and specific manufacturer training, can support your growth. The optical industry offers consistent demand and job security. Furthermore, working in a major city like Birmingham provides access to excellent transport links and a vibrant urban lifestyle. This type of position offers a genuine opportunity to build a long-term career without necessarily requiring a university degree.