Optical Assistant
at OP & TOM Independent Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Optical Assistant at an optical practice environment similar to OP & TOM Independent Opticians in Newcastle upon Tyne typically serves as the initial point of contact for patients. Daily duties might involve managing appointment schedules, greeting visitors, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. This role also extends to assisting patients with frame selection, performing minor frame adjustments and repairs, and processing customer orders. Maintaining the tidiness and organisation of the practice floor is also a key responsibility. The optical assistant plays a crucial part in ensuring a seamless patient journey and contributing to the efficient operation of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway into a stable and growing sector. Opportunities for career progression are often available, potentially leading to roles such as a Dispensing Optician through courses like the FBDO qualification, or progressing into practice management. Comprehensive training and development are typically provided, including on-the-job learning and support for formal qualifications like NVQs. The optical industry in the UK is known for its resilience, offering consistent demand for services. A role like this in Newcastle upon Tyne provides genuine long-term prospects and a chance to build a career without necessarily needing a university degree.