Optical Assistant
at OnTheGo Eyecare
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to OnTheGo Eyecare, an Optical Assistant typically serves as the initial point of contact for patients. This role is integral to the daily operations, ensuring a seamless patient journey. Responsibilities could encompass managing appointment schedules, greeting visitors warmly, and performing essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. Furthermore, an Optical Assistant might assist patients with frame selection, carry out minor frame adjustments and repairs, and process customer orders accurately. Maintaining the tidiness and professional appearance of the practice floor is also a key duty, contributing to an organised and welcoming atmosphere.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a resilient sector. There are clear opportunities for professional development, including on-the-job training and the potential to undertake formal qualifications such as NVQ Level 2 or 3 in Optical Care. A practice like OnTheGo Eyecare may offer pathways towards becoming a fully qualified Dispensing Optician through further study, or progressing into specialisation roles or practice management. The optical industry in the UK experiences consistent demand, providing job security. Furthermore, a position in Harrow offers good accessibility and a professional environment, providing genuine long-term prospects without necessarily requiring a degree to commence.
Requirements
A role like this could be well-suited for individuals with a keen interest in optics and excellent interpersonal skills. While previous retail or customer service experience is advantageous, it is not always essential as many practices offer comprehensive training. Key skills for an Optical Assistant include strong communication, meticulous attention to detail, basic numeracy, and a comfort with utilising technology. Personal attributes such as reliability, a proactive willingness to learn, and a professional demeanour are highly valued. Good GCSEs in Maths and English are beneficial, and holding an NVQ Level 2 or 3 in Optical Care would be an advantage. Comfort with standing for extended periods is also a physical requirement.