Practice Manager / Assistant Manager
at Observatory The Opticians (Southwold) HG
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Observatory The Opticians (Southwold) HG, the Practice Manager is central to ensuring smooth daily operations and upholding high standards. This leadership position involves overseeing the entire patient journey, from reception and appointment scheduling to managing stock and supplier relationships. A key aspect of the role is fostering a collaborative atmosphere between the clinical and non-clinical teams, aligning daily activities with the practice's commercial goals. Responsibilities include managing staff performance, driving sales targets, and maintaining rigorous clinical governance and regulatory compliance. The Practice Manager ensures the practice runs efficiently while delivering an exceptional patient experience.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway for career progression, potentially leading to area management or multi-site leadership responsibilities within a larger optical group. Opportunities for professional development are often available, including specialised management training programmes and participation in industry events. Such a position typically grants significant autonomy to influence practice performance, shape the team's culture, and implement strategic initiatives. The lifestyle considerations of working in East Suffolk, with its attractive coastal setting and community feel, can also be a considerable benefit for work-life balance.