Practice Manager / Assistant Manager
at Northern Optical Company
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Northern Optical Company in Newcastle upon Tyne, the Practice Manager oversees all daily operations and leads the team. This involves managing staff performance, ensuring efficient workflow, and maintaining high standards of customer service. The role requires a focus on commercial success, including achieving sales targets and managing stock effectively. A key aspect is upholding clinical governance and regulatory compliance, acting as the vital link between the front-of-house team and the clinical professionals. The Practice Manager ensures seamless operations, fostering a positive patient journey from appointment booking through to aftercare, contributing directly to the practice's overall performance and reputation.
What working in a role like this could offer you
What working in a role like this could offer you is a significant opportunity for professional growth and career progression. Potential pathways could lead to area management or multi-site leadership roles within a larger optical group. Access to ongoing professional development, including management training programmes and opportunities to attend industry events, is often available. A role like this can provide considerable autonomy, allowing scope to influence practice performance, patient care standards, and team culture. Furthermore, the lifestyle considerations of living and working in Newcastle upon Tyne, a vibrant city with excellent amenities and cultural attractions, are a notable advantage.