Optical Assistant
at Marks & Spencer Opticians (Stevenage)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical assistant role at a practice such as Marks & Spencer Opticians (Stevenage), you are the primary point of contact for patients. Your day-to-day responsibilities would centre on ensuring the smooth operation of the practice. This involves greeting patients warmly, managing appointment schedules efficiently, and conducting essential pre-screening tests such as autorefraction, tonometry, and visual field tests. You would also assist patients with selecting eyewear, perform minor frame adjustments and repairs, process customer orders accurately, and maintain the presentation of the practice floor. This role is fundamental to the patient journey and the overall success of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career within a resilient sector. Opportunities for professional development are significant, with clear pathways to becoming a qualified dispensing optician, specialising in contact lenses, or moving into practice management. Training is typically comprehensive, encompassing on-the-job learning and the chance to achieve formal qualifications like NVQs. The optical industry offers consistent demand across the UK, providing job security. A role in Stevenage could also offer good commuting links and access to local amenities, representing a genuine long-term career prospect, even without a degree.