Optical Assistant
at Marks & Spencer Opticians (Norwich)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In a role at an optical practice similar to Marks & Spencer Opticians (Norwich), an Optical Assistant is central to the patient journey and the efficient operation of the practice. Daily tasks may involve greeting patients upon arrival, managing appointment schedules, and performing essential pre-screening tests such as autorefraction, tonometry, and visual field assessments. Assisting patients with frame selection, performing minor frame adjustments and repairs, and processing new orders are also key responsibilities. Maintaining the presentation and organisation of the practice floor ensures a welcoming environment. This position serves as the initial point of contact for patients, establishing a positive impression and contributing significantly to the smooth day-to-day running of the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a stable career path within a consistently in-demand sector. Opportunities for professional development are often available, including on-the-job training, support towards NVQ qualifications, and manufacturer-led product training. Career progression routes may lead to becoming a registered Dispensing Optician, specialising in contact lenses, or moving into practice management. Norwich offers a pleasant city lifestyle with good transport links. This is a career that provides genuine long-term prospects and does not necessarily require a university degree to enter, offering a pathway for personal and professional growth.