Practice Manager / Assistant Manager
at Marks & Spencer Opticians (Norwich)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In a practice environment similar to Marks & Spencer Opticians (Norwich), the Assistant Manager role supports the Practice Manager in overseeing daily operations. Key responsibilities involve leading the floor team, ensuring high standards of patient care, and resolving queries or more complex patient issues. This position also contributes to essential back-of-house functions, including stock management and ordering. The Assistant Manager acts as a deputy when the Practice Manager is unavailable, ensuring continuity of leadership. Furthermore, this role is integral to fostering team development through ongoing training and support, effectively bridging the communication and operational gap between front-line staff and senior management.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression, potentially leading to Practice Manager positions and further opportunities within the optical sector. It provides valuable experience in leadership, commercial awareness, and operational management, which are crucial for professional development. The role typically involves a degree of responsibility in practice decision-making and contributes to overall performance. For those based in or looking to relocate to Norwich, such a position offers the chance to work in a well-established optical setting within a vibrant city environment, balancing professional ambition with lifestyle considerations.