Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.

This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.

Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.

Would you like us to find out what opportunities are perfect for you?

Lunettes Opticians HG in North Kesteven seeks an Assistant Manager to support daily practice operations. This role is central to bridging the gap between the front-line team and senior management.

Key responsibilities include:

Supervising the floor team, ensuring exceptional patient care.
Handling patient queries and escalating concerns effectively.
Assisting with stock management and ordering to maintain optimal levels.
Deputising for the Practice Manager during their absence.
Contributing to team training and development programmes.

This position offers a comprehensive overview of practice management, fostering leadership skills while maintaining a direct connection with patient experience. You will be instrumental in the smooth running of the North Kesteven practice.

As an Assistant Manager at Lunettes Opticians HG, you will experience significant professional development. This role offers a defined pathway to Practice Management and further leadership roles within our organisation.

You will gain valuable experience in key areas, including:

Leadership and team motivation
Commercial acumen and driving business growth
Operational efficiency and workflow optimisation

To excel as an Assistant Manager at Lunettes Opticians HG in North Kesteven, previous optical retail experience is essential, ideally with a supervisory capacity.

You will need a solid understanding of dispensing processes, adherence to GOC standards, and familiarity with practice workflows and patient journey management.

Key skills include team supervision, problem-solving, delivering customer service excellence, and accurate cash handling.

Advantageous qualifications such as FBDO, an NVQ in optical dispensing, or a recognised first aid certification will be beneficial.

We seek candidates demonstrating reliability, initiative, and the ability to motivate others. A proactive approach to supporting the Practice Manager and contributing to the smooth operation of the practice is highly valued.

Practice Manager / Assistant Manager

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