Practice Manager / Assistant Manager
at Jonathan Kay Opticians (HO)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An Assistant Manager in an optical practice environment similar to Jonathan Kay Opticians (HO) supports the Practice Manager in the day-to-day running of the business. Key responsibilities could include supervising the optical floor team, ensuring smooth patient flow, and handling complex patient queries or issues that require escalation. This role also involves assisting with crucial operational tasks such as stock management and processing orders. When the Practice Manager is unavailable, the Assistant Manager deputises, maintaining continuity of leadership. The position serves as a vital link, bridging communication and operational strategy between the front-line staff and senior management, and contributes to fostering a skilled and motivated team through training and development initiatives.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical retail, potentially leading to Practice Manager positions and further senior roles. You would gain extensive experience in leadership, commercial awareness, and operational management, developing a broad skill set. This position often involves significant responsibility, with opportunities to contribute to key business decisions and influence practice performance. For those based in Liverpool, a role like this provides the chance to work within a vibrant city known for its strong community feel and cultural offerings, balancing professional growth with lifestyle considerations.