Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.

This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.

Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.

Would you like us to find out what opportunities are perfect for you?

Johns Opticians (West Bridgford) is seeking a dedicated Assistant Manager to join their Rushcliffe practice. This pivotal role involves supporting the Practice Manager in the day-to-day running of the practice, ensuring a smooth and efficient patient journey.

Key responsibilities include:

Supervising the front-line team, fostering a positive and productive atmosphere.
Handling patient queries and resolving escalations with professionalism and care.
Assisting with stock management and ordering, maintaining optimal levels of optical products.
Deputising in the Practice Manager's absence, ensuring continuity of leadership.
Contributing to team training and development programmes, enhancing overall practice expertise.

This position acts as a crucial link, bridging the gap between the patient-facing team and senior leadership, embodying operational oversight and team support.

This Assistant Manager role at Johns Opticians (West Bridgford) offers significant advantages for your professional journey. You'll gain valuable leadership experience, honing your skills in team management and operational efficiency.

Develop a comprehensive understanding of commercial acumen and practice performance metrics.
Contribute to strategic decision-making, influencing the direction and success of the practice.

To excel as an Assistant Manager at Johns Opticians (West Bridgford), previous optical retail experience is essential, ideally with a supervisory capacity. You will need a strong understanding of dispensing processes, GOC standards, and practice workflows. A patient journey management perspective is also key.

Essential skills include team supervision, problem-solving abilities, and delivering customer service excellence. Competency in cash handling is also required.

Advantageous qualifications include FBDO, NVQ in optical dispensing, or a recognised First Aid qualification. Personal attributes such as reliability, initiative, and the ability to motivate others are highly valued.

Practice Manager / Assistant Manager

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