Practice Manager / Assistant Manager
at John Fell Opticians (Castle Donington)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
John Fell Opticians (Castle Donington) is seeking a proactive Assistant Manager to join their practice team in North West Leicestershire. This pivotal role supports the Practice Manager in ensuring smooth daily operations, fostering a positive patient experience, and maximising practice efficiency.
Key responsibilities include:
- Supervising the front-line team, guiding their performance and ensuring high standards of service.
- Managing patient interactions, addressing queries, and resolving escalated concerns with professionalism.
- Assisting with stock control, including ordering and maintaining optimal inventory levels.
- Deputising for the Practice Manager during absences, maintaining continuity of leadership.
The Assistant Manager acts as a crucial link between the patient-facing team and senior management, translating strategic objectives into actionable daily practice. You will also play a key part in supporting ongoing team training and development, contributing to a skilled and motivated workforce.
What working in a role like this could offer you
Working as an Assistant Manager at John Fell Opticians offers a structured pathway for professional growth. This role provides clear career progression, with established routes towards practice management and further leadership positions within the optical sector.
You will gain valuable skill development across various domains. This includes honing leadership capabilities, understanding commercial strategies, and mastering operational efficiency, all recognised as essential for future advancement.