Practice Manager / Assistant Manager
at Jill R Hughes Opticians
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
Jill R Hughes Opticians in Charnwood is seeking an Assistant Manager to join their dedicated team. This pivotal role supports the Practice Manager in overseeing daily operations, ensuring a seamless patient journey and efficient practice workflow.
Key responsibilities include:
- Supervising the front-line team, fostering a positive and productive work environment.
- Addressing patient queries and resolving escalations, maintaining high standards of customer care.
- Assisting with stock management and ordering, ensuring adequate supplies are available.
- Deputising in the Practice Manager's absence, maintaining continuity of leadership.
- Contributing to team training and development, nurturing individual and collective growth.
This position acts as a vital link, translating senior management objectives into effective front-line execution and providing valuable insights from the patient experience back to management.
What working in a role like this could offer you
Working as an Assistant Manager at Jill R Hughes Opticians offers significant advantages. You will benefit from defined career progression, providing a clear pathway towards practice management and further leadership roles within the optical sector.
This role allows for extensive skill development, encompassing crucial leadership qualities, commercial acumen, and operational management. You will gain valuable experience in influencing practice performance and contributing to strategic decisions.