Practice Manager / Assistant Manager
at Hughes Opticians (Duncan And Todd)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An opportunity may exist for an Assistant Manager to support the smooth running of a busy optical practice in North Lanarkshire. This role typically involves assisting the Practice Manager with daily operations, including overseeing the floor team and ensuring excellent patient care. Key responsibilities could include managing patient queries and resolving complex issues, contributing to effective stock management and ordering processes, and deputising in the Practice Manager's absence. The Assistant Manager plays a crucial part in bridging the gap between the front-line team and senior leadership, fostering a positive and productive working atmosphere. This position is integral to maintaining high standards of service and operational efficiency within the practice.
What working in a role like this could offer you
What working in a role like this could offer you is a pathway for career progression within the optical sector, potentially leading to a Practice Manager position and further opportunities. The role provides significant scope for developing leadership, commercial awareness, and operational management skills through hands-on experience. Taking on greater responsibility, including involvement in practice decision-making and performance monitoring, can be very rewarding. Furthermore, working in North Lanarkshire offers access to a range of local amenities and transport links, contributing to a positive work-life balance within a community setting.