Practice Manager / Assistant Manager
at Horrocks & Boyd Opticians (Kingston Upon Thames)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In a practice environment similar to Horrocks & Boyd Opticians (Kingston Upon Thames), the Assistant Manager role supports the Practice Manager in the day-to-day running of the business. Key duties involve overseeing the front-line team, ensuring exceptional patient service, and acting as a point of contact for patient queries and escalations. This position also contributes to essential operational tasks such as stock management and ordering.
This role serves as a vital link between the practice team and senior management. It involves deputising for the Practice Manager during absences and actively participating in the training and professional development of staff members. The focus is on maintaining high standards of patient care and operational efficiency.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical practice management. This position provides opportunities to develop leadership, commercial awareness, and operational management skills. You would gain valuable experience in contributing to practice performance and decision-making processes.
Furthermore, a role in Kingston upon Thames offers the lifestyle advantages of working in a vibrant town centre. It provides exposure to a busy patient demographic and the chance to be part of a professional optical team.