Practice Manager / Assistant Manager
at Horncastle Eye Care (Horncastle)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
Horncastle Eye Care, located in the heart of East Lindsey, seeks a dedicated Assistant Manager to join their established practice. This pivotal role supports the Practice Manager in ensuring smooth daily operations and upholds the highest standards of patient care.
Key responsibilities include:
- Supervising the floor team, fostering a collaborative and efficient working environment.
- Managing patient queries and resolving escalations with professionalism and empathy.
- Assisting with stock management and ordering, ensuring the practice is well-equipped.
- Deputising in the Practice Manager's absence, maintaining continuity of leadership.
- Contributing to team training and professional development programmes.
This position acts as a crucial link, bridging the operational needs of the front-line team with the strategic direction of senior management, providing an opportunity to influence practice performance and patient experience within this Lincolnshire community.
What working in a role like this could offer you
Working as an Assistant Manager at Horncastle Eye Care offers a structured path for career advancement. You will gain valuable leadership and commercial experience, preparing you for future practice management roles and further progression within the optical sector.
This position provides significant responsibility, with direct involvement in operational decisions and contributing to the practice's overall performance. You'll develop a broad skill set encompassing team supervision, stock management, and patient experience enhancement.