Practice Manager / Assistant Manager
at Higgins Opticians (Peebles)
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
In an optical practice environment similar to Higgins Opticians (Peebles), an Assistant Manager typically supports the Practice Manager in overseeing daily operations. This involves leading and motivating the floor team, ensuring a high standard of patient care, and managing patient queries and escalated issues effectively. Responsibilities may extend to assisting with stock management, including ordering and inventory control, and deputising for the Practice Manager during absences. The role is crucial in bridging the gap between front-line staff and senior management, contributing to the implementation of practice policies and procedures. Furthermore, there may be involvement in the ongoing training and professional development of team members, fostering a knowledgeable and efficient workforce within the Scottish Borders setting.
What working in a role like this could offer you
What working in a role like this could offer you is a clear pathway for career progression within optical practice management. Such positions provide opportunities to develop leadership capabilities, commercial acumen, and operational expertise, potentially leading to further advancement. You would gain valuable experience in contributing to practice decision-making and influencing operational performance. Working in the Scottish Borders also presents a chance to be part of a community-focused practice, offering a potentially desirable work-life balance. This type of role allows for significant responsibility and the chance to shape team performance and patient experience.