Practice Manager / Assistant Manager
at Hertford Optometry & Contact Lens Practice
Here at the Federation, we don't rely on advertised vacancies. We talk to employers and really understand what kind of people would thrive within their business.
This is an example of a role within this practice. If it matches what you're looking for, we can approach the business directly, explore current or future opportunities, and position you for roles that may never reach the open market.
Opportunities within practices like this often arise through growth, team changes, or performance needs rather than public advertising. We regularly support candidates into roles here by proactively opening conversations based on what they want.
Would you like us to find out what opportunities are perfect for you?
About this role
An opportunity may exist for an Assistant Manager to support the senior leadership team in an optical practice environment similar to Hertford Optometry & Contact Lens Practice. This role is integral to the smooth running of daily operations, bridging the gap between the front-line team and practice management. Key responsibilities could include supervising and motivating the dispensing and reception teams, handling complex patient queries, and managing escalated issues effectively. The role also involves assisting with vital administrative tasks such as stock management and ordering. When the Practice Manager is absent, the Assistant Manager deputises, ensuring continuity of service and operational efficiency. This position contributes significantly to the ongoing training and development of the team, fostering a high-performing culture.
What working in a role like this could offer you
What working in a role like this could offer you is a defined pathway for career progression within the optical sector, potentially leading to Practice Manager positions and further senior roles. The position provides extensive opportunities for skill development, encompassing leadership, commercial awareness, and operational management. You would gain valuable experience in contributing to practice decision-making and understanding key performance indicators. Furthermore, a role in East Hertfordshire can provide a good work-life balance, situated in a pleasant and well-connected area. This type of position allows for significant responsibility and the chance to influence team performance and patient care.